Bulky item collections

Bulk General Waste Pic

All households in Leicester are entitled to one free collection of up to five items of bulky waste in any two month period, and one free collection of up to 15 items of garden waste in any two month period.

Further information

Who can book a collection?

You must live in Leicester City to be eligible for this service. Residents who live in the county should contact their District Council to arrange a bulky waste collection.

What happens when I book a collection?

When you make your booking we will give you a definite day of collection. Your waste should be left outside your home by 7am, making sure it’s easy for us to access and is not blocking the public highway.

I am having trouble moving waste that is easily accessible

If you can’t move your waste to an accessible point, and can’t arrange for help to do this, we may offer an assisted collection. Call 0116 454 1002 to discuss your needs with a customer services advisor.

Why you might incur charges

If you have more than five items, you will be charged. The cost will depend on the number of items collected, and you will be advised when you make the request. We will only collect up to a maximum of 30 items.

What won’t we collect?

There are some restrictions on the items that we can collect. For example, we will not collect:

  • Glass
  • Commercial or trade waste
  • Waste from property refurbishment, including fitted items such as kitchen cupboards, bathroom suites and fitted wardrobes
  • Hazardous waste, such as vehicles or similar
  • Batteries and paints
  • Garden waste such as paving slabs, brick rubble and trees.

My items could be reused, will they still be collected?

The 'pass it on' scheme provides the opportunity to reuse bulky items by donating them to those in crisis. If you think you have a reusable item of furniture and would like to donate it, please let our customer services team know when booking a bulky waste collection. For more information on the scheme, see the link above.

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