Bulky item collections
All households in Leicester are entitled to one free collection of up to five items of bulky waste in any two month period, and one free collection of up to 15 items of garden waste in any two month period.
What happens when I book a collection?
When you make your booking we will give you a definite day of collection. Your waste should be left outside your home by 7am, making sure it’s easy for us to access and is not blocking the public highway.
I am having trouble moving waste that is easily accessible
If you can’t move your waste to an accessible point, and can’t arrange for help to do this, we may offer an assisted collection. Call 0116 454 1002 to discuss your needs with a customer services advisor.
Why you might incur charges
If you have more than five items, you will be charged. The cost will depend on the number of items collected, and you will be advised when you make the request. We will only collect up to a maximum of 30 items.
What won’t we collect?
There are some restrictions on the items that we can collect. For example, we will not collect:
- Commercial or trade waste
- Waste from property refurbishment, including fitted items such as kitchen cupboards, bathroom suites and fitted wardrobes
- Hazardous waste, such as vehicles or similar
- Batteries and paints
- Garden waste such as paving slabs, brick rubble and trees.
My items could be reused, will they still be collected?
The Pass It On scheme provides the opportunity to reuse bulky items by donating them to those in crisis through the Revenue and Benefits department. If you think you have a reusable item of furniture and would like to donate it, please let our Customer Services Team know when booking a bulky waste collection. For more information on the Pass It On scheme please find the link above in 'quick links'.
Contact the recycling and waste team
Contact us if you have a query regarding recycling and waste.
Send us a message
Write to us
If you need to send us a letter, please use the following address…
Leicester City Council,
91 Granby Street,