Community support grant
We have a Community Support Grant scheme to support vulnerable people experiencing financial difficulties.
Awards will be made by way of a food parcel, vouchers for gas/electricity prepayment meters if you are liable for the property, reused furniture and re-used white goods.
Each case will be treated on its own merits, and all customers will receive equal and fair treatment. You can download the full Community Support Grant policy at the bottom of the page.
How long will the application process take?
As part of the application process, you will need to answer a number of questions related to your circumstances. If you are eligible, you will be directed to the main application form.
For crisis grants, a decision is usually made within two working hours of receipt of a verified and completed application form.
For support grants, a decision is usually made within 10 working days of receipt of a verified and completed application, and successful claimants may have to wait for up to 5 days for delivery of the items. Please bare in mind we may request supporting evidence to complete your application.
Homeless or think you are at risk of being homeless?
If you are homeless, or think you are at risk of being homeless, please contact Housing Options for advice and assistance. For an out-of-hours emergency (5pm - 8.30am), call Social Services on 0116 255 1606.
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