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Trading standards

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We enforce and promote trading standards to protect the well-being of our citizens and encourage businesses to prosper.

Fischer Future Heat UK Ltd and Premier Radiators Ltd

Leicester City Council have reached a compromise agreement of criminal proceedings before Leicester Crown Court against Fischer Future Heat (UK) Limited (‘FFH’), Premier Radiators Ltd (PR) and other parties to those proceedings.  The terms of this compromise agreement include FFH, PR, Keith Bastian and Maria Bastian giving the Council signed Undertakings pursuant to Part 8 of the Enterprise Act 2002, a copy of which is attached below. The compromise also includes FFH providing funds to be administered by the Council to provide redress for consumers who provided statements of complaint in those criminal proceedings in relation to the supply of electrically heated radiators or panels by the defendant companies.  The Undertakings and provision of funds does not amount to any admission of liability, either criminal or civil, by any signatory to them.

Contact us

Ring our business advice line: 0116 454 3200
Email us: business-regulation@leicester.gov.uk
Write to us: Leicester City Council, Trading Standards Service, Local Enforcement Services, Phoenix House, 1 King Street, Leicester, LE1 6RN.

Please note that this building is not accessible to the public. Trading standards service does not directly provide consumer advice. You would need to get in touch with Citizens Advice, contact information can be found on their consumer helpline webpage.