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Get advice on saving a tenancy

Call Before You Serve (CB4YS) is a free support service for landlords wishing to explore ways to save a tenancy and avoid evicting tenants.

The service offers free impartial advice on relationship mediation, affordability problems, communication issues between landlords and tenants, rent arrears and a variety of other tenancy-related issues.

Our aim is to support both landlords and tenants to enjoy long-term, stable private rented tenancies. Good quality, stable housing improves the lives of families, allows children to achieve more from education, and generally benefit communities and the city as a whole. Landlords also benefit from long-term, stable tenancies that are easier to manage.

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