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Accessibility statement for Assemble

This is an accessibility statement for our volunteering opportunities website which is managed by Leicester City Council and DutySheet.

We want to ensure as many people as possible are able to access and use this website.

This means our users should be able to:
  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We also want to ensure the website text is as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We are aware some parts of this website are not fully accessible.

  • Some links on the website are only identified by colour
  • Some links may not be sufficiently colour contrasted for some users
  • Some of the radio buttons may read twice for some buttons/checkboxes
  • PDF documents aren’t fully accessible to screen reader software, but this information is available within the web page content itself
  • Users will be unable to modify the line height or spacing of text
  • When using a screen reader some of the information on a page may not read in a chronological order
  • Users will not be able to use the ‘tab’ function in some parts of the web page
  • Some of the alt text on images may insufficiently describe the image displayed to the user

If you cannot access parts of this website

If you need information on this website in a different format, please email: volunteer.support@leicester.gov.uk

We will review your request and get back to you as soon as possible.

At the bottom of every page there is also a link to a contact form - 'Found a problem with this page'. If you are having a specific problem with a part of this website, please use that form and include contact details so we can respond to you.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any further problems that are not listed here, please contact us at webteam@leicester.gov.uk for support.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we (LCC) respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicester City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

  • When using a screen reader there is no visible keyboard focus on the ‘latest opportunities’ page to visually show which ‘tile’ has been selected
  • The dropdown for address lookup does not provide a description
  • The advanced search checkboxes haven’t been properly grouped.
  • The search box and the advanced search checkboxes are not yet marked up with the relevant WAI-ARIA properties.
  • A top level heading is missing on the search results page
  • ‘Next’ buttons are not sufficiently marked up to make it clear that the button will submit users to the page

How we test this website

DutySheet and the web management team perform internal testing frequently and will review and act upon user feedback received.

What we’re doing to improve accessibility

We are dedicated to continually make improvements to this website. As stated, we are aware of some existing accessibility issues, and are working towards being able to fix these issues in due course.

This statement was prepared on 18 March 2020 by the managing and supporting volunteers project team.