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Telephone line issues

Sorry, we are experiencing technical difficulties with our phone lines and are working to fix the problem. You can access many of our services online or by searching our website.

Delays in planning services

We are experiencing high numbers of planning applications and requests for pre-application advice and currently have limited staffing resources. We apologise for any delays in responses to emails and calls. Find out more, including what measures we have in place to overcome these challenges.

Online mapping system

Our online mapping system helps you to find out information about your property and locate services and facilities provided around the city. You can view maps of schools, catchments areas, polling districts, planning information, heritage and conservation and more.

Property addresses

As a council we have a responsibility to ensure that streets are named and properties numbered. We also maintain a full list of all the properties and addresses in the city which can be searched on our web mapping system. Find out more about property numbering.

Terms and conditions

Use of these maps is subject to the following terms and conditions.

You are permitted to view the licensed mapping data on our web mapping system, solely for non-commercial purposes and for the time it is made available by Leicester City Council.

You are not permitted to copy, sub-license, distribute, sell or otherwise make available the Licensed Data to third parties in any form.

Ordnance Survey has sole rights to enforce the terms of this licence.

Using our data

The data made available is indicative only as is stipulated in our website disclaimer and map licence. All queries relating to specific council map datasets should be directed to the service area responsible for those functions.

Our web mapping system must not be used for producing map extracts for planning applications, building control or any other Leicester City Council applications.

Information on purchasing map extracts can be found on the Planning Portal.

Mapping system guides

Use our guidance documents below to help you view planning applications and maps of the city on our online mapping system.