Pay a bus lane fine
There are several ways to pay a Penalty Charge Notice (PCN) for a bus lane/gate or bus stop clearway (red route). Remember that the charge is lower for quicker payment.
Who can use a bus lane?
Pedal cycles, buses, licensed hackney carriages and emergency service vehicles are allowed to use bus lanes.
If you receive a bus lane fine, you will have the opportunity to dispute a fine within 28 days or make a payment.
The fine for driving in a bus lane is £70, reduced to £35 if paid within 21 days of the PCN being issued. This is clearly explained on your PCN and only applies to a bus lane or bus gate fine.
Money received from fines is spent on highway improvements and public transport.
How do I pay?
If you wish to make a payment you can:
- pay online
- call our automated payment line: 0116 454 1012
- email our office: firstname.lastname@example.org with your name, address, contact telephone number and PCN reference number.
Dispute a fine
You can challenge a fine using the quick link at the top of the page.
The Traffic Penalty Tribunal is a national body which considers appeals against parking fines and bus lane fines.
What if I've lost my PCN?
If you have misplaced your PCN and wish to make a representation or payment, please send an email to email@example.com with your vehicle registration. We will then be able to provide you with your Penalty Charge Notice details.
What if a registered keeper has previously made a representation?
If you have hired/bought a vehicle and the registered keeper has previously made a representation online, you will be not be able to make another representation online. Alternatively, you may email our office with your representation to firstname.lastname@example.org and you will receive a formal response to your postal address.