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Licensing service changes

We have made temporary changes to our licensing services due to the coronavirus

Private hire vehicles

A private hire vehicle must be pre-booked through a licensed private hire operator office before a member of the public can use it for a journey.

These vehicles may not apply for hire from a rank or be flagged down in the street.

They do not meet the legal definition of a 'taxi' and so cannot use the exemption given to taxis in traffic regulation orders. This means they are not permitted to drive in bus lanes.

Licences for drivers, vehicles and operators must all be issued by the same licensing authority. Application forms are available below for vehicles and for individuals on the taxi licensing page.

The guidance notes below set out the pre-licensing requirements for private hire vehicles and describe the process involved. As a wide range of vehicles may be licensed for private hire, some are wheelchair accessible and some are not. We will publish a list of private hire vehicles that are wheelchair accessible on this page as soon as it is ready.

Private hire operators

All private hire vehicles must be operated from an official private hire office licensed by us. Planning permission may be required for new operators' offices - contact our planning department for more information.

The application form for a private hire operator's licence is available below, together with the guidance notes.

Apply for a taxi operator licence

You can apply for a taxi operator licence using the quick link at the top of this page.

Vehicle licences

You can apply to renew your hackney carriage or private hire vehicle licence online by using at the top of this page This form can also be used for new vehicles. You will need to sign up for an account and then select the form on the list of forms available. You will need to upload copies of your MOT, Vehicle Inspection Sheet, Insurance and V5 Logbook. You will then be directed to make a payment.

Once received the Licensing Team will process your application and your licence will be emailed to you. Your plate will then be posted directly to you from our supplier once the order has been sent to them to process – this may take time to come through to you so please be patient.

Change of vehicle/transfer of vehicle licence

If you need a change of ownership or change of vehicle, do not use this form please email for more advice.