Skip to content

Sent us an application or email?

If you have have received an automatic acknowledgment after submitting an application or email, please do not try and call us – we will respond to you as soon as we can.

Private hire vehicles

A private hire vehicle must be pre-booked through a licensed private hire operator office before a member of the public can use it for a journey.

These vehicles may not apply for hire from a rank or be flagged down in the street.

They do not meet the legal definition of a 'taxi' and so cannot use the exemption given to taxis in traffic regulation orders. This means they are not permitted to drive in bus lanes.

Licences for drivers, vehicles and operators must all be issued by the same licensing authority. Application forms are available below for vehicles and for individuals on the taxi licensing page.

The guidance notes below set out the pre-licensing requirements for private hire vehicles and describe the process involved. As a wide range of vehicles may be licensed for private hire, some are wheelchair accessible and some are not. We will publish a list of private hire vehicles that are wheelchair accessible on this page as soon as it is ready.

Private hire operators

All private hire vehicles must be operated from an official private hire office licensed by us. Planning permission may be required for new operators' offices - contact our planning department for more information.

The application form for a private hire operator's licence is available below, together with the guidance notes.

Apply for a taxi operator licence

You can apply for a taxi operator licence using the quick link at the top of this page.

Vehicle licences

You can apply to renew your hackney carriage or private hire vehicle licence online by using the form at the top of this page. This form can also be used for new vehicles. You will need to sign up for an account and then select the form on the list of forms available. You will need to upload copies of your MOT, Vehicle Inspection Sheet, Insurance and V5 Logbook. You will then be directed to make a payment.

Once received the Licensing Team will process your application and your licence will be emailed to you. Your plate will then be posted directly to you from our supplier once the order has been sent to them to process – this may take time to come through to you so please be patient.

Six month inspection

You can also book your six month test online at: Book your test online.

The inspection must be carried out no earlier than 14 days before the due date, and no later than the due date.

Change of vehicle/transfer of vehicle licence

If you need a change of ownership or change of vehicle, do not use this form please email for more advice.


It is important that you apply to renew your licence well before your existing licence is due to expire. You can apply to renew your hackney carriage/private hire driver licence using the quick link ‘Apply to renew hackney carriage/private hire driver licence’ at the top of this page.

You will need to sign up for an account which will save your personal details for any future applications, as well as enabling you to access other online council services.

You will need to upload images of your DVLA driving licence (both sides) and details of the DVLA Check Code that you have received from the DVLA.

If you need a medical the form must be completed by the applicant’s registered GP or a doctor within that surgery. If this is not possible you must contact the licensing authority for advice.

If your licence expires on or after 4 April 2022 you will be required to provide us with a code that will enable us to check with HMRC that you are registered for tax purposes – more information can be found at New rules on tax checks.

After submitting your application to us

Once we have received your application you will receive an automated email telling you that we will check your application. We will then send you a further email confirming how long you can have a licence for and what other checks need to be carried out, for example, DBS Check/Medical/Diabetic report. The second email will contain a link to make the correct payment and allow you to upload any other documents that we need from you.

Davis licence check have now been appointed to undertake the DVLA checks on our behalf. You will receive a separate email from this company asking you to complete a mandate form which will allow us to access your DVLA record directly. This email will come to you after you have applied to renew your licence. The mandate will be valid for three years and means that we will not require you to obtain a code yourself from the DVLA for any further checks during this three year period.

Where a DBS check is required the original identification documents will also need to be seen. An appointment will be made for you to attend the Customer Service Centre on Granby Street to bring these in.