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Emergency housing repairs

We have an emergency repair service to deal with urgent repairs outside normal working hours.

Emergency repairs include:

  • Dangerous electrical faults
  • Fire damage
  • Heating failures involving elderly or sick people (between October and March)
  • Major plumbing faults resulting in large loss of water.

We don't deal with jobs which can safely be left until normal working hours. We will usually 'make safe' or carry out temporary repairs.

Permanent repairs are left for normal working hours, so please do not expect the job to be done fully during emergency hours.

Emergency repairs line

  • 0116 254 9439 (Monday to Thursday 4pm-8am. Friday from 3.30pm. Saturday and Sunday, 24 hours)

Get help and advice for extreme weather conditions

Information and guidance on stop taps/valves, frozen pipes, boilers, flooding and power cuts.