Coronavirus in Leicester

Get the latest information and advice

Customer service and waste management phone lines

Sorry, we are very busy at the moment. Callers are being redirected to dial other phone numbers if appropriate, or to online services at My Account or online payments

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Rent for tenants With effect from 1 April 2020, the rent for council properties will increase. ×

Emergency housing repairs

We have an emergency repair service to deal with urgent repairs outside normal working hours. If you need an emergency repair, call us on 0116 254 9439.

Further information

Emergency repairs include:

  • Dangerous electrical faults
  • Fire damage
  • Heating failures involving elderly or sick people
  • Major plumbing faults resulting in large loss of water.

We don't deal with jobs which can safely be left until normal working hours. We will usually 'make safe' or carry out temporary repairs.

Permanent repairs are left for normal working hours, so please do not expect the job to be done fully during emergency hours.