Skip to content

Telephone line issues

Sorry, we are experiencing technical difficulties with our phone lines and are working to fix the problem. You can access many of our services online or by searching our website.

Shopmobility

Leicester Shopmobility offers the free loan of a scooter, powerchair, power-assisted wheelchair or manual wheelchair to anyone with mobility problems when visiting the city centre.

All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

Pre-booking is advised to avoid disappointment. Equipment will not be available for loan after 2.30pm to enable us to sanitise the scooters and recharge them.

Haymarket branch

  • Opening hours: Monday to Saturday 9.30am - 4pm
  • Tel: 0116 253 7125
  • 37 Belgrave Gate, Leicester LE1 3HP (within Haymarket Bus Station next to the Belgrave Gate entrance) 

Highcross branch

  • Opening hours: Monday to Saturday 9.30am - 4pm
  • Tel: 0116 253 2596
  • Highcross, Level 2 rooftop carpark, Freeschool Lane, Leicester LE1 4FY

How can I become a member?

Membership is free. To join the scheme you will need two proofs of identity, such as a driving licence or utility bill. You can use the scheme immediately after joining.

You must be a member to borrow a scooter, powerchair or manual wheelchair.

Restrictions

Shopmobility equipment can only be used in the area of the city centre bordered by the inner ring road. At special request, equipment can be used to attend hospital appointments at the Leicester Royal Infirmary.

Equipment needs to be returned to the office 15 minutes before it closes.

Contact us

Send us a message