Coronavirus in Leicester

Get the latest information and advice

Customer service and waste management phone lines

Sorry, we are very busy at the moment. Callers are being redirected to dial other phone numbers if appropriate, or to online services at My Account or online payments

×

Shopmobility

Leicester Shopmobility offers the free loan of a scooter, powerchair, power-assisted wheelchair or manual wheelchair to anyone with mobility problems when visiting the city centre.

Further information

Closed until further notice

Sorry, due to the current situation due to the coronavirus, the Shopmobility service will remain closed until further notice. 

 

We run and fund the scheme together with the Highcross and Haymarket shopping centres, where our two Shopmobility offices are based.

All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

How can I become a member?

Membership is free. To join the scheme you will need two proofs of identity, such as a driving licence or utility bill. You can use the scheme immediately after joining.

You must be a member to borrow a scooter, powerchair or manual wheelchair.

Bookings

Pre-booking is advised to avoid disappointment. Equipment will not be available for loan after 2.30pm unless special permission is granted.

You can call the Highcross office on 0116 253 2596, or the Haymarket office on 0116 253 7125. Alternatively you can email us using the contact details at the bottom of this page.

Restrictions

Shopmobility equipment can only be used in the area of the city centre bordered by the inner ring road. At special request, equipment can be used to attend hospital appointments at the Leicester Royal Infirmary.

Equipment needs to be returned to the office 15 minutes before it closes.

Contact us

Send us a message