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Highcross Shopmobility remains closed until further notice

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All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

Pre-booking is advised to avoid disappointment. Equipment will not be available for loan after 2.30pm. All equipment must be returned by 3.30pm as this will allow us to sanitise and recharge the mobility scooters.

Haymarket branch opening times

Days Opening times
Monday, Tuesday, Wednesday, Friday and Saturday 9.30am - 4pm
Thursday, Sunday and bank holidays Closed

  • Telephone: 0116 253 7125
  • 37 Belgrave Gate, Leicester LE1 3HP (within Haymarket Bus Station next to the Belgrave Gate entrance) 

Highcross branch

The shop is currently closed until further notice. We apologise for any inconvenience caused.

  • Tel: 0116 253 2596
  • Highcross, Level 2 rooftop carpark, Freeschool Lane, Leicester LE1 4FY

How can I become a member?

Membership is free. To join the scheme you will need two proofs of identity, such as a driving licence or utility bill. One of the ID’s need to have your permanent address on there.

You can use the scheme immediately after joining.

You must be a member to borrow a scooter, powerchair or manual wheelchair.


Shopmobility equipment can only be used in the area of the city centre bordered by the inner ring road. At special request, equipment can be used to attend hospital appointments at the Leicester Royal Infirmary.

Equipment needs to be returned to the office 15 minutes before it closes.

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