Leicester Shopmobility offers the free loan of a scooter, powerchair, power-assisted wheelchair or manual wheelchair to anyone with mobility problems when visiting the city centre.

Further information

We run and fund the scheme together with the Highcross and Haymarket shopping centres, where our two Shopmobility offices are based.

All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

Where can I access the service?

  • The Highcross office is based above the shopping centre, in the Highcross rooftop car park (P2) and is accessible from Freeschool Lane, Leicester, LE1 4FY
  • The Haymarket office is based at the new Haymarket bus station, 37 Belgrave Road, Leicester, LE1 3HP. This site is useful for customers arriving by bus.

Both offices are open Monday to Saturday from 9.30am to 4pm.

The offices are run by a full-time co-ordinator, but all other staff are volunteers, and we rely on donations, sponsorships and ‘goods in kind’ to provide our equipment. All donations are greatly appreciated.

How can I become a member?

Membership is free. To join the scheme you will need two proofs of identity, such as a driving licence or utility bill. You can use the scheme immediately after joining.

You must be a member to borrow a scooter, powerchair or manual wheelchair.


Pre-booking is advised to avoid disappointment. Equipment will not be available for loan after 2.30pm unless special permission is granted.

You can call the Highcross office on 0116 253 2596, or the Haymarket office on 0116 253 7125. Alternatively you can email us using the contact details at the bottom of this page.


Shopmobility equipment can only be used in the area of the city centre bordered by the inner ring road. At special request, equipment can be used to attend hospital appointments at the Leicester Royal Infirmary.

Equipment needs to be returned to the office 15 minutes before it closes.

Contact us

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