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Discretionary payments

You may be eligible to apply for help with housing costs through the Household Support Fund.

What support can I get?

Discretionary awards are usually only paid for a short period, to give you time to get over a temporary lack of income, while you look for:

  • different accommodation
  • find a lodger to share your bills or;
  • get financial advice to help with your debts or budgeting.

Am I eligible?

To be eligible for support with housing costs, you must need extra financial help, and be entitled to either housing benefit or Universal Credit with a housing costs element. You must also be an exceptional case of genuine emergency, and be taking steps to make your tenancy sustainable. We can only make awards for your current arrears in the property you live in.

You might need support because:

  • you are at risk of becoming homeless and we are looking at alternative housing for you;
  • you are struggling to pay the 20 per cent minimum council tax payment due to your current financial circumstances.

How to apply

You will need to provide the bank statements from the last two months, Credit Union or Post Office statements. This is essential - no decision will be made on your claim unless these are provided.

If you are applying online you can attach your statements electronically.