Household Support Fund
The Household Support Fund has now closed. It was funded by the Department of Work and Pensions, aiming to help households in most need with food, energy vouchers or essential kitchen equipment.
Applications now closed
You can no longer apply for this fund as the scheme has closed.
How will I receive support?
We will look at the information in your application to see what support you need.
If your application is successful, your award will be made in the following ways:
- an e-voucher for food. This will be a contribution towards your spending on these items, not a replacement for your entire budget
- an e-voucher or credit onto your bill for gas, electricity, district heating, water/sewerage
- cookers, fridge freezers, washing machines and microwaves will be delivered. These could be re-used items
- in exceptional cases, rent payments will be made directly to your rent account or landlord.
Where can I use my food e-vouchers?
If you are awarded an e-voucher, you will need to go online to convert this into a gift card for one of the following supermarkets. You can then spend the gift card in store.
- Aldi
- Iceland
- Morrisons
- Tesco
- Sainsbury’s
- Asda
- Company Shop Group
- Farmfoods
Find out how to use your e-voucher (PDF).
How will you decide if I qualify?
We will assess your application and email you to explain our decision. If you were referred by a professional, we will also provide a copy of the email to them.
Further support
Households in crisis can continue to apply for a Community Support Grant by contacting C19support on c19support@leicester.gov.uk or by phone on 0116 454 1019. Find out more details about the grant.
Preventing fraud
We must make sure that all applications are made legitimately.
If you falsely declare your circumstances, provide a false statement, or provide false evidence in support of your application, you may have committed an offence under the Fraud Act 2006.
We have a zero-tolerance approach to fraud and financial irregularity. All suspicions of fraud relating to this scheme will be referred to Leicestershire Police.
What other help is available?
We offer a range of advice and support to city residents:
- Benefits and other local support
- Help for households - government advice on cost of living support
- Energy Company Obligation (ECO4 Flex) - aims to improve the energy efficiency of homes occupied by low income, fuel poor and vulnerable households.
- Cost of living hub - find out what support is available to help with the cost of living. This includes income and disability benefits, bills and allowances, childcare, housing and travel.