Organisations that can help with information and advice

If you are struggling to understand Adult Social Care information or processes, you can contact the following organisations who may be able to help you.

Further information

  • Age UK Leicester Shire & Rutland
    Provides free independent, confidential information and advice to people over 50. Clarence House, 46 Humberstone Gate, Leicester, LE1 3PJ.
    Drop in Monday – Friday: 11am - 4pm.
    Information and Advice helpline: 0116 299 2278

  • Mosaic; shaping disability service
    Delivers information and services that disabled people want; services that promote inclusion, equality, independence, choice, empowerment, respect and dignity.
    2 Oak Spinney Park, Ratby Lane, Leicester Forest East, LE3 3AW. 
    Tel: (0116) 2318720, Helpline: 0116 231 4425 (can be used for advice and booking in home visits for customers who are unable to go direct to the office)
    Drop in Mondays – Thursdays: 9am - 5pm, Fridays: 9am - 4.30pm

  • Vista 
    Provides support services for children and adults with sight loss in Leicester, Leicestershire in Rutland. Vista House, 1A Salisbury Road, Leicester, LE1 7QR. Helpline: 0116 249 8839. 
    Email: info@vistablind.org.uk

  • Headway Leicestershire, Leicester and Rutland 
    Provides support and services for adults with an acquired or traumatic brain injury.
    Headway House, 4 Hospital Close, Leicester, LE5 4WP. 
    Drop in: Monday – Friday: 9.45am - 2.45pm. 
    Tel: 0116 273 9763
    Email: Headway@HeadwayLeicester.org.uk
  • Adhar Project - Support for Asian people in the community
    Offers support to adults with mental health difficulties , young carers ages 8 to 18 (mental health), young and adult carers of adults with learning disabilities, families and carers of people experiencing complex mental health difficulties.
    79 St Peters Road, Leicester,LE2 1DH
    Tel (0116) 220 0070

  • LAMPdirect - Mental Health in Leicester, Leicestershire and Rutland
    Offers support to people experiencing mental distress and carers.
    65 Regent Road, Leicester, LE1 6YF
    Tel: 0116 255 6286
    Email: lamp@lampdirect.org.uk 

  • Action Deafness
    Provides services to deaf, deafened. Deafblind and hard of hearing people offers a communication and interpreting, advocacy, community support, learning and information, advice and guidance.
    1st floor Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP
    Tel: 0844 593 8440
    Email: enquiries@actiondeafness.org.uk