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Direct debit payments

We are aware of an error with a small number of direct debits, which we are working with our bank to correct. If you have been affected, for more details call 0116 454 1010.

Recycling and waste

Find out about your household waste and recycling service, recycling centres, bulky waste collections, and also report environmental issues to us.

Waste and recycling collections

Find out how our household collections work.

What can I recycle?

Find out what items can be recycled.

How to get orange recycling bags

Find out the ways you can get more orange bags.

Recycling centres

Find out about our household recycling centres and reuse shop.

Bulky waste collections

Arrange a free bulky waste collection and find out what we can and can't collect.

Garden waste

Sign up to our fortnightly garden waste collection service to remove leaves, twigs and grass cuttings.

What to do with business waste

Find out how to store, transport and dispose of your waste.

Trade waste facility

Businesses can dispose of their waste at Gypsum Close Trade Recycling Centre.

Report a problem with your bin or service

Report a missed collection, problem with your bins on My Account.

Find my collection day

Find out when your collection day is on the Biffa website.

Reduce and re-use

How you can reduce your waste and help protect the environment.

Clinical waste

You can request a sharps or clinical waste collection.

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