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Normal collections over Christmas and New Year

There will be no changes to rubbish/recycling collections over the festive period. Collections will take place as usual. Find out about changes to recycling centre opening times.

Garden waste

Garden waste bin

We can collect garden waste, such as leaves, twigs and grass cuttings, fortnightly on Mondays between March and November. Subscriptions need to be renewed every 12 months.

Garden waste service now finished

The 2021 garden waste service has now finished, you will be able to renew or subscribe to the next years service from February 2022 onwards.

You can receive your billing information and collections calendar by email instead of receiving them by post. To go paperless use the quick link above to update your preferences.

Please remember that by setting up direct debit we will be able to take your payment on your renewal date, and you will receive a £5 annual discount for the garden waste service.

Renewing your subscription

Subscriptions need to be renewed every 12 months. You are able to renew your existing subscription online as soon as you receive your renewal invoice, using the quick link above. If you have set up an annual direct debit you do not need to do anything, your payment will be taken automatically on your renewal date.

We will send renewal information to you prior to your renewal date.

Garden waste collections

Your green bin will be emptied fortnightly on Mondays. Please check the calendars below for your collection dates.

Account information

Use our account information section to find out if you have set up a direct debit for your account, download your garden waste calendar and check your next collection date. You can also change your account preferences to go paperless so that you receive your billing information and calendar by email. You will need your garden waste customer reference number for this service.

Which calendar applies to me?

  • Calendar A - Monday collection calendar for customers with Tuesday or Wednesday refuse collections
  • Calendar B - Monday collection calendar for customers with Thursday or Friday refuse collections

You can find the calendar that applies to you below. 

Calendar A: collection dates 2021

Month Dates
March 1, 15, 29
April 12, 26
May 10, 24
June 7, 21
July 5, 19
August 2, 16, 30
September 13, 27
October 11, 25
November 8, 22


Calendar B: collection dates 2021

Month Dates
March 8, 22
April 5, 19
May 3, 17, 31
June 14, 28
July 12, 26
August 9, 23
September 6, 20
October 4, 18
November 1, 15, 29

If you are still unsure which calendar applies to you, please use our account information section - you can find your next collection date by inputting your garden waste customer reference number.


Frequently asked questions

We will collect garden waste, such as leaves, twigs and grass cuttings, fortnightly on Mondays between March and November. Please place your bin out for collection by 7am on your collection day.

  • £52 for a 12 month subscription or £47 for direct debit customers
  • You can sign up for additional bins at a cost of £20 each.

After you have signed up, we will deliver a green wheeled bin and a collection calendar.

  • Leaves
  • Small twigs/branches
  • Hedge trimmings
  • Grass cuttings
  • Weeds
  • Garden and house plants
  • Flowers
  • Bark.

  • Food waste
  • Treated wood
  • Logs/large branches (over 150mm in thickness)
  • Soil or turf
  • Plastic bags
  • Plant pots or seed trays
  • Gravel or stones
  • Pond sludge
  • Animal faeces
  • Dead animals
  • Garden twine
  • Japanese knot weed
  • Biodegradable bags/liners.

No, all material must be put loose into the bin. The facility the garden waste is sent to, cannot process any plastic bags or compostable/biodegradable bags.

No, only material contained within the bin will be taken. If you are producing a lot of garden waste you can purchase additional bin subscriptions. 

If your bin was put out before 7am on collection day and contained the correct items, you can report that your bin was missed online using My Account - report missed bin.

Please use the quick link at the top of the page to set up a direct debit.

If you move to another property within Leicester city, please take your green bin with you and continue to use the service. Please notify us by emailing us using the address below so that we can continue to empty the bin at your new property.

If you are moving to a property outside of Leicester city, please do not take your bin with you - please inform us using the email address below so that we can collect the bin from your previous address.

Send us an email: