Make a payment
The easiest way to pay for many of our services is to do it online. It's fast and secure and we accept most credit and debit cards.
You'll need the housing or garage rent reference number found on your Rent Card.
You'll need your vehicle registration number and the penalty charge notice number.
Pay, view the contravention or make a presentation against the Penalty Charge Notice. You will need details of the PCN number and vehicle registration number.
For activities covered by the Licensing Act 2003, Gambling Act 2005. You'll need the licence number and premises details.
You'll need the penalty notice reference number and the child's name. You must select 'Education Penalty Notice' on the next screen to make a payment.
Order registration certificates (birth, death, marriage, or civil partnership). You'll need to know details of the person or persons the certificate refers to and give a reason for ordering copies.
If you've been issued with a fixed penalty notice for an environmental offence you can pay it online.
Make a new application or renew your current licence. Ensure you have your licence number handy.
Pay by telephone
You can now pay for our services 24 hours a day - 7 days a week, using our secure automated telephone payments facility:
- Council tax
- Business Rates (NNDR)
- Housing (or garage) rents
- Customer accounts invoices
- Parking fines (penalty charge notice)
- Bus Lane Enforcement Penalty Charge Notice
- Benefits overpayments
Call 0116 454 1012 and follow the instructions.
Please ensure that you speak slowly and concisely. We accept Visa, MasterCard, Switch or Maestro cards and won't charge you a processing fee. Just have your card details and relevant account number from your bill ready when you call.
Your payment will be credited to your account usually within one working day. There is no charge or minimum payment required for debit or credit card payments.
Pay at our self-service facilities
You can also make a payment at: